Help center

How can we help?

Find answers about flight searches, the lounge, cabins, dining, and preparing for your journey.

Planning your flight

How do I search?

Enter a city, airport name, or three-letter airport code, then choose an airport from the list. Select your travel dates, number of travelers, and cabin. You can search one-way or round-trip itineraries.

Which time zone is shown?

Departures use the origin airport’s local time; arrivals use the destination airport’s local time. A +1 beside an arrival means the following day. Look up your flight number and departure date for its scheduled itinerary.

Search flights Flight status

Before boarding

Where does the lounge fit into my journey?

Visit the Dan Am Lounge after security and before boarding. Our team will welcome you with a drink and let you know when it is time to board.

Who has lounge access?

Lounge access is included for all travelers in Dan Am Premium and Dan Am First.

Explore the lounge

Baggage and essentials

What should I keep with me?

Keep travel documents and valuables in your personal item so they are easy to reach. Personal items belong beneath the seat in front of you, with larger cabin bags in the overhead compartment.

What about checked baggage?

Confirm the baggage allowance for your itinerary before packing. Cabin selection alone does not confirm a checked-baggage allowance; check the fare conditions before completing a reservation.

Compare cabins

Special assistance

Can someone help me get settled?

Tell a member of our welcome team what you need when you arrive. Our crew can help you find a place in the lounge and get settled before boarding.

Who should I ask during the flight?

Speak to a cabin crew member whenever you need assistance with seating, the onboard service, or finding your way.

The Dan Am experience

Meals and drinks

Are meals and drinks included?

Yes. Complimentary meals and drinks are part of the service in Dan Am Premium and Dan Am First. The drinks selection includes alcoholic and alcohol-free options.

How can I ask about ingredients?

Speak with our crew before choosing your meal or drink. They can help you review the menu and available ingredient information.

Onboard dining Drinks service

Reservations and check-in

Has my flight search created a reservation?

No. Searching flights and comparing cabins do not create a reservation. The booking preview ends before traveler details, seat selection, or confirmation.

Why can’t I find my trip?

Manage Trip and Check-in look for a confirmation number and last name. A cabin preview has no confirmation number and will not appear as a reservation.

Manage trip Check in

Using the website

Can I search with a keyboard?

Use Tab to move between controls. In an airport field, type to filter the list, then use the arrow keys and Enter to select an airport. Open a travel-date field to use the calendar: arrow keys move between days, Page Up and Page Down change month, and Enter selects a date. Escape closes the calendar, airport list, or navigation menu.

Can I enlarge the page?

Use your browser’s zoom controls to increase the text size. The site also follows your device’s reduced-motion preference.

Search flights

Privacy and previews

What do the previews save?

Flight and cabin previews do not save reservations or passenger records.

What about search links and RSVPs?

Flight-search links contain your selected route, dates, traveler count, and cabin. RSVP forms are separate: information submitted through an RSVP form is saved to manage attendance and confirmations.

Search flights